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Troubleshooting Information

This page contains technical information that might be useful when you're trying to solve a problem. If you are looking for answers to common questions about Firefox, check out our support website.

Application Basics

Name Firefox
Version 27.0.1
Update History
User Agent Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:27.0) Gecko/20100101 Firefox/27.0
Profile Directory
Enabled Plugins about:plugins
Build Configuration about:buildconfig
Memory Use about:memory

Crash Reports for the Last 3 Days

Report ID Submitted

All Crash Reports

Extensions

Name Version Enabled ID
Ubuntu Firefox Modifications2.7trueubufox@ubuntu.com

Important Modified Preferences

Name Value
browser.cache.disk.capacity358400
browser.cache.disk.smart_size_cached_value358400
browser.cache.disk.smart_size.first_runfalse
browser.cache.disk.smart_size.use_old_maxfalse
browser.places.smartBookmarksVersion4
browser.sessionstore.upgradeBackup.latestBuildID20140218140338
browser.startup.homepage_override.buildID20140218140338
browser.startup.homepage_override.mstone27.0.1
extensions.lastAppVersion27.0.1
network.cookie.prefsMigratedtrue
places.history.expiration.transient_current_max_pages104858
plugin.disable_full_page_plugin_for_typesapplication/pdf
privacy.sanitize.migrateFx3Prefstrue

Graphics

Adapter Descriptionnouveau -- Gallium 0.4 on NVA5
Device IDGallium 0.4 on NVA5
Driver Version2.1 Mesa 8.0.4
GPU Accelerated Windows0/2 Basic
Vendor IDnouveau
WebGL Renderernouveau -- Gallium 0.4 on NVA5
windowLayerManagerRemotefalse
AzureCanvasBackendcairo
AzureContentBackendcairo
AzureFallbackCanvasBackendnone
AzureSkiaAccelerated0

JavaScript

Incremental GC true

Accessibility

Activated false
Prevent Accessibility 0

Library Versions

Expected minimum versionVersion in use
NSPR4.10.24.10.2
NSS3.15.4 Basic ECC3.15.4 Basic ECC
NSSSMIME3.15.4 Basic ECC3.15.4 Basic ECC
NSSSSL3.15.4 Basic ECC3.15.4 Basic ECC
NSSUTIL3.15.43.15.4